Solution: eSIM Installed but Not Getting a Data Connection
OVOSIM Support Team · Updated May 2026
There are several reasons why your eSIM may appear connected to the network but not have an internet connection on 4G/LTE/5G. You may experience:
- Extremely slow download or upload speeds
- Only "E" (Edge) appearing in the status bar — no 4G/LTE or 5G
- Unable to use the internet even though the eSIM shows a connection
Traveling to Russia? Russia applies a mandatory 24-hour data block to all international eSIMs on first connection. This is a government regulation — not a fault with your eSIM. Your data will work from the following morning. See our Russia data block guide.
For all other connection issues, our full troubleshooting guide covers every step to get you connected — including enabling Data Roaming, setting the correct data line, configuring APN settings on Android, resetting the connection, and manually selecting a network.