Solution: Slow Download Speed or No Internet Connection
OVOSIM Support Team · Updated May 2026
There are several reasons why your eSIM may appear connected to the network but not have a working internet connection on 4G/LTE/5G. You may experience:
- Extremely slow download or upload speeds
- Only "E" (Edge) showing in the status bar — no 4G/LTE or 5G
- Unable to use the internet even though the eSIM shows a signal
Traveling to Russia? Russia applies a mandatory 24-hour data block to all international eSIMs on first connection. Slow or no data on day one in Russia is a government regulation — not a fault with your eSIM. Your data will work from the following morning. See our Russia data block guide.
For all other speed and connection issues, our full troubleshooting guide covers every step — Data Roaming settings, APN configuration for Android, resetting the connection, and manually selecting a network.